FAQ

How do I get from the airport to the hotel?
_{King Fisher Village is pleased to pick up its guests at any time of the day or night. Our driver is waiting for you! The drive from the airport in Praia takes about 75 minutes. During the day the drive is very impressive through the mountains, at night it offers you a little time out after the flight. The transfer from Nelson Mandela International Airport (RAI) to King Fisher Village costs CVE 8,800 (80 EUR).}

Can I rent a car?
_{You can rent a car at the airport in Praia. The King Fisher Village will be pleased to provide you with further information.}

Is the front office always open?
_{The reception is open from 7 am to 9 pm. At night, our security is available at the main gate for emergencies.}

When can I check into my room?
_{We guarantee the check-in at 3pm. If you prefer an earlier check-in, please inform us directly at the time of booking.} 

Until when can I stay in the room on the day of departure?
_{Check-out is at 12 noon and we ask our guests to vacate the room by then on the day of departure. You are welcome to stay at the pool afterwards.}

My flight doesn't leave until night, is there a late check out available?
_{Please inform us directly when making your booking. We offer the following late check-outs upon availability: Late Check-Out until 3 pm CVE 2'000 (20 EUR), Late Check-Out after 3 pm: 75% of the room rate.}

Are there smoking rooms?
_{Smoking is prohibited in the hotel rooms at King Fisher Village. However, each room has a balcony or terrace.}

Can I have laundry done at the hotel?
_{Our housekeeping team will be pleased to take care of your laundry. CVE 1,000 (10 EUR) per laundry bag will be charged.}

Are dogs allowed at King Fisher Village?
_{Unfortunately dogs are not allowed.}

Does each room have air condition?
_{The room categories "Studio" and "Exclusive Apartment Seaview" already have air-condition, further air-condition units will be installed gradually. If it is very important for you, it is best to ask directly when booking whether your room has air condition.}

Are all rooms in one building in the hotel?
_{The area of the King Fishers has an older part in colonial style, this building is in the upper area, near the entrance. In our main building are our superior rooms and our restaurant. Our exclusive seaview double rooms are located in the modern bungalows directly by the sea.}

Do I have a sea view from every room?
_{There are 2 rooms with view to our tropic garden, all other rooms have sea view.}

On which island is King Fisher Village located?
_{King Fisher Village is located in Tarrafal, on Santiago. Santiago is the largest island of Cape Verde and very authentic, far from mass tourism.} 

Are there parking spaces at the hotel?
_{Free parking is available in front of the hotel. Advance reservation is not required.}

Is there breakfast served at the hotel?
_{There is a very rich and extensive breakfast buffet. There is also an à la carte menu from which you can order traditional delicacies. You will enjoy your breakfast on our beautiful terrace with a view over the Atlantic. Breakfast is served in the morning from 7 am to 10 am. The restaurant is open all day from 12 noon to 10 pm.}

What kind of cuisine is served at King Fisher Village?
_{The cuisine at King Fisher Village is excellent and a mix of local food and modern cuisine. Local staff make up the kitchen team and they know how to prepare the freshest fish. King Fisher Village grows and uses a lot of its own fruit and vegetables.}

Is there WiFi in the hotel?
_{Free WiFi is available all over the resort.}

What are the Cape Verde Islands?
_{Cape Verde is an archipelago of 10 islands. The inhabited islands include Santo Antão, São Vicente, São Nicolau, Sal, Boa Vista, Maio, Santiago, Fogo and Brava. The island Santa Luzia as well as others are uninhabited. Cape Verde is located in the Atlantic Ocean about 500 km off the coast of West Africa level with Senegal. The capital of Cape Verde is Praia, located on the island of Santiago.}

Is there crime in Cape Verde?
_{Cape Verde is not considered dangerous. The political situation is stable and Cape Verde is one of the safest countries in Africa. At night you should not go alone to the beach and jewellery as well as valuables are best to be left at home. As everywhere else, you should not go alone to uninhabited places at night.}

Is there wine in Cape Verde?
_{There is great wine in Cape Verde. On the neighboring island of Fogo, white and red grapes are grown and very fine wine is being produced which can also be consumed in our restaurant.}

What language is spoken?
_{The official language is Portuguese, the national language is Cape Verdean Creole in various dialects. Creole is a language originating in the Archipelago of Cape Verde, with a Portuguese base. It is the mother tongue of almost all Cape Verdeans and is still used by descendants of Cape Verdeans in other parts of the world. At King Fisher Village our staff speaks English. The Cape Verdeans do not speak English, but they are very helpful and they always find a solution.}

How do I get to the other islands?
_{You can book domestic flights through various agencies or online. You should inquire about these trips in advance.}

What is special about Tarrafal?
_{Tarrafal is a very authentic fishing village: colourful fishing boats, African hustle and bustle and a unique bay with a beautiful sandy beach make Tarrafal a magical place. The centre of Tarrafal is formed by the large church and small streets with colorful stores and restaurants. There are diverse traditional markets and the most beautiful sandy beach on Santiago.}

Which stores can I find in Tarrafal?
_{You will find all the stores for daily needs. Groceries, pharmacy, souvenirs, bank, clothes stores and many more. The stores are small and authentic.}

How do I get from the hotel to Tarrafal?
_{You walk to the small town or to the white sandy beach.}

Are there any other restaurants in Tarrafal?
_{Tarrafal offers a variety of traditional restaurants. The reception will be happy to help you find the right restaurant for you.}

Is there public transport on Santiago?
_{There are minibuses or pickups that can be used for transfers from village to village. In the city of Praia there is a regular bus system. Otherwise, the best way to travel is by cab with fixed prices.}

What is the means of payment?
_{The currency is the Cape Verde Escudo CVE. It is possible to change EUR into CVE at a fair rate in Tarrafal. Daily purchases are paid for in cash, but at King Fisher Village you are welcome to pay by credit card. Maestro is also no problem. Tip: Before you arrive, check whether your card is activated for Africa.}

What is the exchange rate?
_{For EUR 100 you get about 11'000 Escudos, so the current exchange rate is 1:110. You can get a meal for as little as CVE 600 / EUR 6, a drink for CVE 350 /EUR 3.50 and a beer for CVE 150 / EUR 1.50.}

Is there an ATM nearby?
_{In Tarrafal there are two banks to withdraw money from the ATM.}

What if I need to see a doctor?
_{Tarrafal has its own hospital and on-site medical care. Our reception will be glad to help you!}

Can I get malaria?
_{The Tropical Institute does not report any active malaria cases at this time.}

Are there dangerous animals in Cape Verde?
_{There are no poisonous animals in Cape Verde.}

Do I need additional vaccinations?
_{Additional vaccinations are not necessary, the usual vaccinations are recommended.}